WhatsApp Business API & Integration API
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Turn your WhatsApp conversations into LeadsBookingSalesDealsOrders
– InfinitHike is a Verified WhatsApp Business Solution Provider (BSP)
– Developer-friendly API: direct access to WhatsApp Business API
– Regional hosting for data compliance & performance is available
– On-Premise in your own cloud environment available
– We don’t save message data after retrieved to clients’ services
– No extra docu additional to the original WhatsApp docu needed
– Branded Messaging / Green Tick Verification Badge possible
– Bring Your Own Number (mobile, landline, toll-free)
– Rich Messaging (images, files, location, audios, videos, links, etc)
– Branded Stickers / Interactive Buttons / Quick Replies / Lists
WhatsApp Commerce Solutions for [Every Industry]
Industry-specific use cases designed to increase leads, transactions, and repeat purchases
[E-commerce]
Keep the customers updated at lower operating costs, alert promotional offers, verify cash on delivery requests, send order updates, conduct OTP authentications, password resets, divert website traffic. Moreover, set-up virtual call centers, note marketing insights, and run elaborate, engaging campaigns.
[Education]
Deliver important messages through sms instead of email or calls and save time and forget network problems. Share exam schedules, meeting invites, study materials, etc conveniently with students. Other perks include personalized and automatic notifications, exam reminders, timetables and schedules, simplified 2-way communication, space for feedback etc.
[Insurance]
One of Asia's most prominent insurance companies, Kotak Life, built a chatbot to enable policy purchases on WhatsApp. The WhatsApp Chatbot has been highly rated by users and has received a CSAT score of 82%.
[Travel & Tourism]
Inform customers about discounts and schemes through daily notifications. Encourage remote tour guiding through automated SMS or voice tools. Allow users to send SMS feedback on your services, provide automated IVR assistance for travel bookings,etc.
[Retail]
Lakme, India's leading beauty brand, has pioneered a new way to shop for makeup - through WhatsApp. The chatbot can help customers find the right products and even recommend the most popular items in each category. The WhatsApp bot is perfect for busy women on the go who want an easy and convenient shopping experience.
[Healthcare]
Jio Health Hub had a goal to increase user engagement and registrations, as well as provide proactive support. With Haptik's help, JIVA was created- a WhatsApp virtual assistant that led to a 21% growth in unique users.
[Fintech]
Upstox, one of Asia's largest investment platforms, partnered with InfinityHike to build a WhatsApp chatbot to onboard new users and guide them in their investment journey. Our solution helped Upstox handle ~4M conversations and onboard more than 220K customers.